Ermak USA, Inc. in Des Plains, IL Fiber Laser Field Service Engineer. Install Ermak/Ermaksan fiber laser cutting machines and perform tests. Clean and repair fiber laser cutting machines. Troubleshoot machine problems to resolution via phone or on site throughout North and South America. Aid in installation of machine at end user sites along with distributors’ engineers, ensure proper calibration, and help provide after-sales service and maintenance. Work proactively with distributors and users on the fiber laser cutter's application to achieve optimal cut results.
Must possess a Bachelor's Degree or foreign equivalent in Mechanical, Electronic or Mechatronic Engineering or a related field, and 1 year of experience in the job offered or related. Must also possess experience with (i) identifying and troubleshooting problems over the phone; (ii) designing machinery specs mechanically such as table size and automation requirements by correlating the cycle time of automation to actual fiber laser machine and calculating necessary cutting power of resonator per customers' material thicknesses; (iii) installing and dismantling complete fiber laser cutting machines; and (iv) providing software nesting training to customers. 75% international and domestic travel required to unanticipated client locations.
Resume to: Send resumes to Ermak USA, Inc., 2860 River Road, Suite 145, Des Plaines, IL 60018; Attn: Senol Rodoplu; Ref Job#: 111